Haji Gaming Privacy Policy — Full details on how your personal information is collected, used, and protected

Welcome to haji gaming. When you use our platform, certain information naturally comes to us. It's our responsibility to be transparent about how that information is used and kept safe.

This Privacy Policy applies to haji gaming's website, mobile app, and all other services. By using our platform, you confirm that you have read and agreed to this policy.

Haji gaming collects only the data necessary to provide its services. Full details are listed in the table below.

• Haji gaming never collects sensitive information such as religion, political views, or health data.
• Full payment card numbers are not stored on haji gaming's servers.

Haji gaming uses your data only for specific purposes, each of which is clearly outlined below.

• Account Management: For creating your account, verifying logins, and keeping it secure.
• Transaction Processing: To process deposits and withdrawals accurately.
• Customer Support: To help resolve your questions and issues.
• Security & Fraud Prevention: To detect unusual or suspicious activity.
• Service Improvement: We analyze which games and features are used most to improve your overall experience.
• Relevant Offers: To send you relevant bonuses and promotions — with the option to opt out at any time.
• Meeting Legal Obligations: To stay compliant with applicable laws and regulations.

Haji gaming does not generally share your data with third parties. In specific cases, limited data may be shared with partners, and only to the extent strictly necessary.

• Payment Processor: Payment gateways such as bKash and Nagad receive only the minimum data required to process transactions.
• Game Providers: haji gaming's partner game companies only receive data that is relevant to gaming services.
• Legal Authorities: Data may be disclosed if required by a court order or legal obligation.
• Fraud Prevention Agencies: Limited data may be shared with industry-standard organizations to ensure security.

Haji gaming's website and app use cookies — small text files stored on your device that help improve your experience on the platform.

Optional cookies can be disabled through your browser settings. However, disabling essential cookies may affect certain features on the platform.

Haji gaming does not retain data beyond what is necessary. Retention periods are determined by the type of data.

• Account Information: For the duration of your account and 5 years after closure (as required by law).
• Transaction History: Up to 7 years — as required for legal and financial record-keeping.
• Customer Support Conversations: 2 years after last contact.
• Log & Technical Data: Up to 1 year.
• Marketing Preferences: From the date you unsubscribe.

If you request account deletion, all data will be removed within the specified timeframe, except where retention is required by law.

As a haji gaming member, you have important rights over your own personal data.

Haji gaming strictly serves users aged 18 and above. We do not knowingly collect personal information from minors.

• Age is verified at registration. If there is any doubt, a national ID may be requested.
• If a minor's account is detected, it will be immediately suspended and all associated data deleted.
• If a parent or guardian suspects their child has created an account, please contact us immediately at support@hajigaming.net.

Haji gaming uses multiple layers of security to keep your data protected.

• SSL 256-Bit Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An OTP is sent to your phone number as an added layer of security.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Limited Access Policy: haji gaming staff can only access data that is necessary for their specific role.
• Server Security: Industry-standard firewall and intrusion detection systems are active.

Haji gaming reserves the right to update this Privacy Policy as needed. When changes are made:

• You will be notified via email or in-app notification before any significant changes take effect.
• The update date can be found at the top of this page under "Last Updated".
• Continued use of the platform after an update constitutes acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us.